Licensed and Insured AC Repair in Port Moody
Eaton's Heating repairs central air conditioners of every residential brand across Port Moody. Same-day service available through the summer. The $189 diagnostic covers the outdoor unit, the indoor coil above the furnace, and the refrigerant circuit. Every repair is quoted before the work starts, so you have the number before we touch anything. Our licensed technicians have serviced Trane, Carrier, Goodman, Lennox, Bryant, KeepRite, and every other residential brand for more than 20 years, and we install OEM, CSA certified parts with six months of warranty on parts and labour. Most of the air conditioners in Port Moody were added onto an existing furnace in the last ten years, and on a unit that age the repair is almost always a single part.
See what our customers have to say
Brands Serviced
Years of Experience
Homes Served and Counting
An outdoor condenser pulls air in through the coil on every side and pushes the heat out the top. In the Klahanie, Suter Brook, and Newport Village townhomes, the unit usually sits in a side yard or on a patio with a fence a foot away and the neighbour's condenser beside it. In Heritage Mountain and Heritage Woods it is often tucked against the house under a deck on the downhill side. When the air cannot get in, the pressure inside the system climbs, the unit runs for hours, the house barely cools, and eventually a safety switch shuts it off. That is why the first minutes of any air conditioner repair call in Port Moody are spent on the space around the unit and the state of the coil. Cleaning the coil and clearing a metre of space on each side fixes a surprising share of "it runs but it does not cool" calls without replacing a single part.
Most central air conditioners in Port Moody were installed within the last ten years. The 2000s homes were built with furnaces and no cooling, and their air conditioners went in later as add-ons: a condenser outside, a coil on top of the existing furnace, and a line set between them. On a system that age the parts that fail are the small ones. The capacitor, which gives the compressor and fan motor the surge of power they need to start, weakens with every summer. The contactor, the switch that sends power to the outdoor unit, pits and sticks. The condenser fan motor wears out. A fitting on the line set seeps refrigerant slowly enough that the system loses its cooling over two or three seasons rather than overnight. The drain line from the indoor coil plugs with the sediment that collects in every drain pan, and the float switch shuts the system down to keep water off the furnace. Each of those is a part we carry, and each is a repair finished on the first visit.
The diagnostic itself is the same in every home. We check the thermostat and the airflow at the furnace first, because a plugged filter freezes an indoor coil solid and no outdoor repair will fix that. Then we go to the outdoor unit. We test the capacitor under load rather than by eye, inspect the contactor, check the fan, and look at the coil from the inside. The refrigerant circuit is the sealed loop that carries heat from the indoor coil to the outdoor unit, and we measure its pressure and temperature so we know whether the charge is right without guessing. Then we check the indoor coil and the drain. What comes out of that is one quoted repair, with the price stated before the work starts. Eaton's Heating is TSBC licensed (LGA0200006), a Home Performance Contractor Network member, and holds a 4.9 rating across 400-plus Google reviews.
The repairs that turn into a replacement conversation are rare on a newer system and common on an old one. A compressor failure on a unit past 15 years usually means the unit is done. Any air conditioner built before about 2010 runs on R-22 refrigerant, which is no longer produced, so a leak on one of those cannot simply be topped up at a sensible price. When that is what we find, we say so on the spot and lay out air conditioner replacement options with real prices. When a repair will keep the unit running for more summers, that is what we recommend, and it carries six months of warranty on parts and labour.
An air conditioner does not use up refrigerant. If the charge is low, it left through a leak, and the leak is still there. A system that is low on charge runs long and cools poorly. On a hot afternoon it often puts a coat of frost on the suction line, which is the larger insulated copper pipe at the outdoor unit. Adding refrigerant makes it cool again for a while. Then the same call comes in the next summer with the same fee, and the compressor has spent another season running on a low charge.
Our technicians find the leak. On Port Moody's add-on systems the common spots are the flare or brazed joints where the line set connects at each end and the service valves on the outdoor unit. Less often it is the coil itself. The leak is repaired and the system is tested. That is the repair that holds, and it is the one we quote. The one exception is a leaking coil on an old R-22 unit, which is usually the point where the air conditioning systems we install make more sense than the fix.
Licensed Gas Contractor (LGA0200006)
Authorized Dealer and Installer
Certified Fireplace Dealer
Have a question about your HVAC system? Book an appointment using the form below, or call (604) 535-8434 for immediate help.
Same-day service available, and the phone is answered 24/7. Cooling calls in Port Moody cluster in a few hot weeks each summer, so calling early in the day gets you the widest choice of arrival times. If your condenser is in a fenced townhome yard at Klahanie or Suter Brook, or behind a gate on a Heritage Woods lot, leave the gate unlocked or give us the code when you book. The outdoor unit is where the work starts.
It is usually one of four things. In order of likelihood: the outdoor coil is dirty or the unit has no space around it, the capacitor has weakened so the compressor is not running at full strength, the refrigerant charge is low from a slow leak, or the indoor coil has frozen because a filter went too long. All four show up as the same symptom, and the $189 diagnostic sorts out which one you have. In the townhome villages, where units sit close to fences and to each other, the first cause on that list comes up more than anywhere else in the city.
The diagnostic is $189 and covers the outdoor unit, the indoor coil, and the refrigerant circuit. From there, every repair is quoted as a fixed price before the work starts, so the decision to go ahead is yours with the number in front of you. Parts are OEM and CSA certified and carry six months of warranty on parts and labour. We do not publish parts prices because they vary by brand and model, and we do not guess at them over the phone. The quote comes from the technician looking at your unit.
Often, yes, if the fault is a capacitor, a contactor, or a fan motor. All of those cost a fraction of a new system. It is worth a harder look if the compressor has failed or the unit runs on R-22, the refrigerant that was phased out and is now expensive and scarce. In that case a repair can cost more than it is worth, and we will walk you through AC installation in Port Moody on the same visit so you can compare the two with real numbers.
Yes, and it is often the right call, because the air conditioner uses the furnace's blower and the coil sits directly above it. A weak blower motor or a plugged filter shows up as an AC problem in July and a heating problem in November. Our Port Moody HVAC services cover the furnace as well as the air conditioner, so if the furnace is due for a service, mention it when you book and we can schedule it for the same day.
Change the furnace filter before cooling season starts, keep a clear space around the condenser, trim anything growing into it, and leave the top of the unit uncovered so it can shed heat. Then book a spring service. We clean the outdoor coil, test the capacitor and contactor, check the refrigerant charge, clear the drain, and confirm the airflow at the furnace. In the townhome yards, where grass clippings and lint from a neighbouring dryer vent collect on the coil, that cleaning matters more than anywhere else.
Simply complete our form to make an appointment. A member of our team will be in touch to confirm your appointment.
